About The Cruise Company
Sixty Years of Uncompromising Travel Excellence
Uncompromising Quality at Sea
Personalized Service
Unbeatable Value
Expert Guidance
Experience You Can Trust at Every Step
Our advisors combine deep industry knowledge with personalized service to help you plan the perfect voyage.
Frequently Asked Questions
How do I book a cruise?
Call our expert Cruise Consultants at 1-800-988-6444. Our highly trained agents provide free guidance to match you with the perfect cruise. You can feel confident that our recommendations are based on personal knowledge and experience. Even if you prefer the “do it yourself” route, we still encourage you to call to take advantage of our non-published deals and make sure you have the best vacation possible.
Do I need a passport?
Sometimes. Your personal cruise consultant will inform you of any passport or visa requirements. You can also find the most current government regulations at the Department of State’s travel website: https://travel.state.gov
Can we stay in touch with the outside world?
Of course! Almost all staterooms have TVs and satellite phones. Most ships provide cell service so you can even use your own cell phone, just be prepared for additional charges. While at sea, you can sometimes make calls to shore through the ship’s radio officer. Many ships also provide wireless internet. The speeds won’t blow you away, but you’ll be able to check your e-mail and perform other basic internet activities.
Are there medical services on board?
Yes. Most ships provide round-the-clock medical care (operating under the American College of Emergency Physicians’ guidelines). While cruise ships aren’t exactly hospitals at sea, they can provide adequate care until guests can be transferred to an on shore facility. We recommend that all cruisers have medical insurance and pack extra supplies of all prescription medication. It’s also smart to disclose any pre-existing medical conditions prior to cruising.
What should I pack for a cruise?
Pack like you would if visiting a resort in your cruise’s destination. Cruise ships are casual during the day (whether you’re on the ship or ashore), but evening dress codes vary as attire is dictated by occasion. At a specialty restaurant or evening gala, for example, you may want to wear something more formal, such as a dark suit or cocktail dress.
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