Legal Policies
The Cruise Company is a registered, bonded seller of travel based in Woodside, California (CST-2062240-40). We know you care about how your personal information is used. This policy explains what we collect when you use our website or contact us, how we use it, and the choices you have.
Last updated: November 1, 2026
This policy covers personal information we collect through thecruiseco.com, including our website forms, our email sign-up and our callback request tool. It also covers information you share when you contact us by email or phone about the travel services we offer.
It does not cover websites run by others, including cruise line websites and the third-party cruise search pages linked from our site. See External Websites.
Information you give us. Depending on the form or conversation, this can include:
Information collected automatically. When you browse our website, we and our service providers may collect technical information such as your browser and device type, pages viewed, how you arrived at our site and an approximate location derived from your IP address. See Cookies, Analytics, and Advertising.
We collect information:
We use personal information to:
Cookies are small files stored by your browser. We use them to make our website work and, with your permission where required, to understand how visitors use it. Optional cookies stay off until you accept them.
Cookies set on our website
| Cookie | Purpose | Type | Lasts |
|---|---|---|---|
| cookieyes-consent | Remembers your cookie choices | Necessary | 1 year |
| wp_consent_ (several) | Passes your cookie choices to our website tools | Necessary | 30 days |
| __cf_bm | Cloudflare security cookie set by the email sign-up form (and by the ship map, if loaded) | Necessary | 30 minutes |
| _ga, _ga_13KFT75EGE | Google Analytics: tells visits and visitors apart | Analytics (only if you accept) | Up to 400 days |
You can change your cookie choices at any time using Cookie Preferences. You can also block or delete cookies in your browser settings, though some features may not work as expected.
We share personal information only as described in this policy:
We do not sell your personal information, and we do not share or sell our mailing lists.
When you ask us to quote or book travel, we share the details needed to do that with the relevant cruise line and any other suppliers involved, such as tour operators, hotels or travel protection providers.
Once a supplier receives your information, its own privacy policy applies to how it uses that information. We encourage you to review the privacy policy of each supplier you travel with.
Some cruise search and results pages linked from our site are operated by a third-party provider (Cruisebase). Information you enter on those pages is handled under that provider’s terms and privacy policy.
If you sign up for email deals, we will send you cruise offers, promotions and travel ideas. You can unsubscribe at any time using the link in any marketing email or by contacting us. If you sign up for deal alerts, we use the cruise lines and destinations you picked to send offers that match them.
Even if you unsubscribe from marketing emails, we may still contact you about an enquiry or booking you have made with us.
We keep personal information for as long as we need it for the purposes described in this policy, including to manage bookings and to meet legal, tax and accounting requirements.
We use reasonable administrative and technical measures to protect personal information from unauthorized access. No method of transmission or storage on the internet is completely secure, and some services we use are operated by third parties outside our direct control.
You can ask us to access, correct or delete the personal information we hold about you, or to stop sending you marketing emails, by contacting us using the details in Contact Information.
We may need to confirm your identity before responding. Depending on where you live, you may have additional rights under applicable privacy law.
California residents. California law may give you the right to know what personal information we collect, use and disclose, to ask us to correct or delete it, and to opt out of the sale or sharing of your personal information. We do not sell your personal information. Optional analytics and advertising cookies stay off unless you accept them, and you can withdraw that choice at any time using Cookie Preferences. To make a request, contact us using the details in Contact Information. We will not treat you differently for exercising these rights.
Our website is intended for adults planning travel. We do not knowingly collect personal information directly from children without the consent of a parent or guardian. If you believe a child has given us personal information without consent, please contact us and we will take appropriate steps.
Our website links to websites run by others, including cruise lines and third-party cruise search pages. The Cruise Company is not responsible for the content or privacy practices of those websites. Please review their privacy policies before sharing information with them.
We may update this policy from time to time. Changes take effect when they are posted on this page, and the date at the top of the page shows when it was last updated. Please check this page periodically.
Questions about this policy or a privacy request? Contact our customer care team.
The Cruise Company, Woodside, California. Registered Seller of Travel CST-2062240-40.