Legal Policies
These Terms and Conditions apply to your use of this website and to cruise reservations made with The Cruise Company, an independent cruise travel consultancy. They cover how the site may be used, how booking confirmations work, the role of the cruise lines and other suppliers that provide your travel, and the limits of our responsibility. Please read them carefully before you book.
Effective date: September 2026
Last updated: October 11, 2026
Use of this website constitutes your acknowledgment that you have read and agree to the terms and conditions of use presented herein. If you do not agree to any part of these terms and conditions, you must not access or use this site in any way.
The contents of this site are for personal use only. You may only use this site and its attendant services to make legitimate reservations and purchases. You agree not to use this site or the representatives of The Cruise Company to make false, fraudulent, or speculative reservations or purchases.
The Cruise Company reserves the right to restrict or terminate your access to this site if it believes user conduct violates applicable law or is harmful to The Cruise Company or any third-party provider.
This site and all of its contents are the copyrighted property of The Cruise Company. All information, text, graphics, software, images, and coding (together comprising the “contents”) are the property of The Cruise Company and/or its various third-party providers.
No part of the contents may be reproduced, modified, removed, sold, transferred, or otherwise distributed without the express written permission of The Cruise Company and/or the applicable third-party providers. All The Cruise Company trademarks and trade names used on or in connection with this website shall remain the exclusive property of The Cruise Company, and your use of this site shall not grant you any rights in or to any trademarks of The Cruise Company.
Much of the information on this site is supplied by third-party providers, and The Cruise Company accepts no responsibility for errors, omissions, inaccuracies, or misleading statements which may appear on this site, whether or not supplied by third-party providers.
For more about how cruise information, prices and promotions are presented on this site, see our Disclaimer.
After purchase, a confirmation will be emailed within 24 hours. This confirmation constitutes your acknowledgment that you have read and agree to these terms and conditions. It contains the entire agreement between the parties and supersedes any prior confirmations or understandings.
No oral understandings, statements, promises, or inducements inconsistent with the terms of this confirmation exist. This confirmation may only be modified, waived, or added to through a new confirmation emailed to the passenger of record within 72 hours of any agreed-upon change.
Completing your booking online with The Cruise Company ensures that you will receive a confirmation within 24 hours. If you do not receive this confirmation after booking, please contact us directly at 1-800-988-6444.
The cruise lines, airlines, hotels, tour operators, car rental companies, and travel gear and accessory manufacturers listed on this site are third-party providers, and The Cruise Company has no control over their actions or inactions.
The Cruise Company is not responsible for third-party failure to perform, breach of contract, or any action, intentional or negligent, which results in any loss, injury, delay, or damage to you, your property, or anyone traveling with you. The Cruise Company cannot guarantee third-party provider reservations, timeliness, employee conduct, or the performance of scheduled flights, cruises, or tours.
Upon receipt of fare by a third-party provider, you acknowledge that the provider accepts the passenger subject to the provider’s terms and conditions.
Effective July 1, 2024, all prices now include fees and taxes to comply with new regulatory requirements.
Details of how fares and promotional offers are quoted are set out in our Disclaimer.
You acknowledge and agree that The Cruise Company’s liability for damages incurred by you or anyone else, whether from loss or damage to property, bodily injury, death, or otherwise, is limited to the gross amount paid by you to The Cruise Company.
The Cruise Company shall not be liable for any special, consequential, or punitive damages resulting from negligence, gross negligence, breach of contract, fraud, or any other cause.
You also agree to waive any claims for damages that may be covered by insurance and further agree that no insurance company or third party shall assert any claim on your behalf against The Cruise Company by subrogation, assignment, or otherwise.
The Cruise Company does not warrant the contents of this site regarding accuracy, non-infringement, merchantability, completeness, or fitness for a particular purpose. All warranties, express or implied, are disclaimed.
In no event shall The Cruise Company be liable for any loss, damage, injury, claim, or any special, punitive, or consequential damages arising from use of this site, even if advised of the possibility. If your state does not allow exclusion or limitation of implied warranties or incidental/consequential damages, these exclusions may not apply to you.
The Cruise Company Privacy Policy was updated on January 4, 2024. Please read our Privacy Policy to learn how we collect and use your personal information.
To ensure the quality of service, all calls to and from The Cruise Company may be monitored and recorded.
This agreement shall be governed by the laws of the state of California. You agree to submit to the exclusive jurisdiction of the state and federal courts in San Mateo County, California, for any disputes arising from your use of this site.
The Cruise Company reserves the right to change any aspect of this site, or to modify, add, or cancel any of these terms and conditions. You agree to abide by the terms in effect at the time of your use.
If any provision of these terms and conditions is found unenforceable, it shall still be enforced to the fullest extent of applicable law and shall not affect the enforceability of the remaining provisions.
The foregoing terms and conditions represent the entire agreement between you and The Cruise Company.
Questions about these terms or a booking? Our customer care team and cruise advisors are here to help.
Your satisfaction is our top priority. We welcome your feedback via Google review, which helps us improve our services.
