Thank you for booking with The Cruise Company. Your advisor stays with you from now until you are home, so you always have one person to call. Here is what to do between now and sailing day, and where to find each cruise line's online check-in.
Your checklist before you sail
- Check your confirmation. Make sure every name matches the passport or ID that guest will travel with, exactly as printed. Tell us right away if anything needs correcting.
- Make your final payment on time. Your final payment date is on your confirmation. It is usually a few months before sailing, and earlier for longer or luxury voyages. Missing it can cancel the booking, so ask us if you want a reminder.
- Complete online check-in. Each cruise line opens check-in on its own website or app in the weeks before sailing. You will need your booking number, which is on your confirmation. Add your travel documents, emergency contact and onboard payment card, and choose an arrival time if the line asks for one.
- Get your documents ready. Check passport expiry dates and any visa or travel authorization needed for the countries you will visit. See our US passport information.
- Add the extras you want. Shore excursions, specialty dining, drink and Wi-Fi packages, spa treatments and photo packages are often cheaper or easier to get before you sail. Popular times and tours sell out.
- Protect your trip. If you have not added travel insurance, ask us about coverage options for cancellation, medical care and delays.
- Plan flights and the night before. Fly in at least the day before your cruise. Ask us about hotels and transfers near the port.
Online check-in by cruise line
Sign in on the cruise line's website or app and look for check-in, "manage my cruise" or your cruise planner. You can link your booking with your booking number, last name and sail date.
| Cruise line | Website |
|---|---|
| Carnival Cruise Line | www.carnival.com |
| Celebrity Cruises | www.celebritycruises.com |
| Cunard | www.cunard.com |
| Disney Cruise Line | disneycruise.disney.go.com |
| Holland America Line | www.hollandamerica.com |
| MSC Cruises | www.msccruisesusa.com |
| Norwegian Cruise Line | www.ncl.com |
| Oceania Cruises | www.oceaniacruises.com |
| Princess Cruises | www.princess.com |
| Royal Caribbean | www.royalcaribbean.com |
| Seabourn | www.seabourn.com |
| Silversea | www.silversea.com |
| Viking | www.viking.com |
| Virgin Voyages | www.virginvoyages.com |
| Windstar Cruises | www.windstarcruises.com |
| Azamara | www.azamara.com |
| AmaWaterways | www.amawaterways.com |
| Avalon Waterways | www.avalonwaterways.com |
| Uniworld | www.uniworld.com |
Need a change?
Want to upgrade your cabin, add a guest, change your dining time or move your dates? Contact your advisor before you change anything with the cruise line directly. We will check the options, the cost and any cancellation rules first, so there are no surprises.
Have a cruise credit?
If a cruise line has given you a future cruise credit, we can help you use it. See using your future cruise credit.
How to reach us
Call 1-800-988-6444, Monday to Friday 9 to 5 and Saturday 9 to 2 Pacific, or send us a message. If something goes wrong once you are on board, contact the ship's guest services desk first, then let us know so we can follow up with the cruise line.
